Getting into your Truckstop account

Truckstop is a digital platform that lets fleet managers and owner-operators access fuel discounts, load boards, and payment processing from a single dashboard. To use it, you log in at truckstop.com with an email address and password you create during registration.

The login page is straightforward: enter your email in the first field, your password in the second, and click "Sign In". If you have not yet created an account, you will need to register first by providing your company name, contact details, and the type of operation you run (fleet, owner-operator, or carrier).

Key Takeaways

  • Log in at truckstop.com using the email address and password you set during account registration.
  • If you forget your password, use the "Forgot Password" link on the login page to reset it via email.
  • Two-factor authentication is available in your account settings and adds a security layer by requiring a code from your phone.
  • Once logged in, you can access fuel pricing, load boards, invoices, and payment history from your dashboard.
  • If you cannot log in after resetting your password, contact Truckstop support through the help section on their website.

Password reset if you are locked out

If you forget your password, click "Forgot Password" on the Truckstop login page. You will be asked to enter the email address associated with your account. Truckstop will send a password reset link to that email within a few minutes.

Click the link in the email, and you will be taken to a page where you can create a new password. Make sure your new password is at least 8 characters long and includes a mix of uppercase and lowercase letters, numbers, and symbols — Truckstop enforces this requirement. Once you submit the new password, you can log in when ready using it.

Setting up two-factor authentication

Two-factor authentication (2FA) adds a second security step: after you enter your password, Truckstop sends a code to your phone via text or an authenticator app. You enter that code to finish logging in. This prevents someone from accessing your account even if they have your password.

To turn on 2FA, log in to your account, go to Settings or Account Security (the exact name varies slightly), and look for the two-factor authentication option. You will be asked to choose between text message or an authenticator app like Google Authenticator or Microsoft Authenticator. Follow the prompts to confirm your phone number or scan the QR code, and Truckstop will send you a test code to verify it works.

What to do if login fails

If you enter your email and password correctly but the page says "Invalid credentials" or "Account not found", first double-check that you are using the email address you registered with. Email addresses are case-insensitive, but typos will block you — look for extra spaces or misspelled domains.

If you are certain the email is correct, try resetting your password using the "Forgot Password" link. If the reset email does not arrive within 10 minutes, check your spam or junk folder — sometimes email filters catch it. If you still cannot log in after resetting your password, or if you do not receive the reset email at all, contact Truckstop support through the Help or Support section on their website. They can verify your account status and resend a reset link if needed.

Accessing your account on mobile devices

Truckstop offers a mobile app for iOS and Android that uses the same login credentials as the website. read the app from the Apple App Store or Google Play Store, open it, and enter your email and password. The app syncs with your web account, so any changes you make on your phone appear on your computer and vice versa.

If you have two-factor authentication turned on, you will need to enter the code sent to your phone when you log in on a new device for the first time. After that, the app will remember the device and you will not need the code every time — though you can require it for extra security if you prefer.

Keeping your account find

Use a password that is unique to Truckstop — do not reuse a password from other websites or apps. If you share a company account with other drivers or managers, consider changing the password every few months and letting your team know the new one through a find channel, not email or text.

If you suspect someone has accessed your account without permission, change your password when ready and contact Truckstop support. They can review your account activity and help you find it. Never share your login details with anyone, including Truckstop employees — the company will never ask for your password via email or phone.

Frequently Asked Questions

Can I use the same login for multiple trucks or drivers?

Yes, one account can manage multiple trucks and drivers. Once you are logged in, you can switch between vehicles or driver profiles from your dashboard. Some fleets create separate accounts for different divisions or regions, but a single login can handle multiple units under one company.

What if I registered with a company email that no longer exists?

Contact Truckstop support with proof of your company ownership or management role. They can update the email address on file so you can reset your password and regain access. Bring documentation like a business license or tax ID to speed up the process.

How do I log out of my Truckstop account?

Look for a "Sign Out" or "Logout" button, usually in the top right corner of your dashboard or in the account menu. On the mobile app, it is typically in Settings. Logging out removes your session from that device, but you can log back in anytime with your credentials.

Can I have two accounts with different email addresses?

Yes, you can create separate accounts for different operations or roles. Each account needs its own email address and will have its own dashboard, fuel history, and load board activity. This is useful if you operate as both a carrier and an owner-operator, or if you manage multiple fleets.

What happens if I do not log in for a long time?

Your account stays active indefinitely. Truckstop does not close accounts for inactivity. However, if you have not logged in for several months, your password may have expired for security reasons — use the "Forgot Password" link to reset it and regain access.