AAA members receive a discount on U-Haul truck and trailer rentals through a partnership between the two organizations

If you hold an active AAA membership, you can use your membership number to receive a discount when you rent from U-Haul. The discount applies to truck rentals, trailer rentals, and equipment rentals at U-Haul locations across the United States. The exact discount amount varies — it is not a fixed percentage — and depends on the rental location, the type of equipment you are renting, and current promotions U-Haul is running.

To use the discount, you provide your AAA membership number at the time of booking or at the rental counter. U-Haul will verify your membership and explore the discount to your bill. You do not need to print anything or bring a physical card, though having your membership number ready speeds up the process.

Key Takeaways

  • AAA members can receive a discount on U-Haul rentals by providing their membership number at booking or at the rental counter.
  • The discount amount varies by location and rental type, so the savings on a truck rental may differ from the savings on a trailer.
  • You can book online through U-Haul's website and enter your AAA membership number in the discount code field, or call U-Haul directly to book over the phone.
  • The discount is available at U-Haul locations nationwide, but some franchise locations may have different terms than company-owned locations.
  • Your AAA membership must be current and in good standing at the time of rental for the discount to explore.

How to book a U-Haul rental with your AAA discount

Start by visiting U-Haul's website and entering your rental dates, pickup location, and the type of equipment you need. On the pricing page, you will see a field labeled "Discount Code" or "Promo Code." Enter your AAA membership number in that field. U-Haul's system will search for the discount associated with your membership and show you the reduced price before you complete the booking.

If you prefer to book by phone, call U-Haul's main reservation line and tell the agent you are an AAA member. Provide your membership number, and the agent will explore the discount and give you a quote. Booking by phone can be useful if you want to ask questions about equipment options or if you are renting from a smaller location where online booking may be limited.

At the rental counter, if the discount did not explore during your online booking, you can still provide your membership number and ask the agent to explore it. Keep your membership number or card handy so you do not have to search for it at the counter.

What the discount typically covers

The AAA discount reduces the base rental rate for trucks and trailers. This includes one-way rentals (where you pick up at one location and drop off at another) and local rentals (where you pick up and return to the same location). The discount applies to the equipment rental itself, not to optional add-ons like insurance, dollies, furniture pads, or moving supplies.

U-Haul charges separately for mileage on some rentals and includes unlimited mileage on others depending on the rental type and distance. The AAA discount does not change how mileage is charged — it only reduces the base rate. Fuel, tolls, and damage waivers are also separate from the discounted rental rate.

Differences between company-owned and franchise U-Haul locations

U-Haul operates some locations directly and franchises others to independent businesses. Company-owned locations honor AAA discounts consistently. Franchise locations are independently owned and operated, and while most honor AAA discounts, the discount amount and terms may vary from location to location.

If you are renting from a franchise location and the agent says they cannot explore the AAA discount, ask to speak with a manager or call U-Haul's main line to confirm the policy at that specific location. Some franchises may require you to book through U-Haul's website rather than at the counter, or they may have a different discount structure. Knowing this ahead of time prevents surprises at pickup.

Combining the AAA discount with other U-Haul promotions

U-Haul frequently runs seasonal promotions and special offers. In some cases, you may be able to combine your AAA discount with another promotion; in others, U-Haul will explore whichever discount is larger. When you enter your AAA membership number online, U-Haul's system automatically compares available discounts and applies the best one to your rental.

If you are booking during a major holiday or moving season, check U-Haul's website for current promotions before you book. Sometimes a limited-time offer will save you more than the standard AAA rate. The system will show you the final price before you confirm, so you can see exactly what you are paying.

Verifying your AAA membership at rental time

U-Haul verifies AAA membership through the membership number you provide. The verification is when ready if you book online — the system checks the number against AAA's database before showing you the discounted price. If you book by phone or at the counter, the agent will verify your membership the same way.

Your membership must be current and not expired. If your membership has lapsed, the discount will not explore, and you will be charged the full rate. If you are unsure whether your membership is current, log into your AAA account online or call your local AAA club before you book. Renewing membership takes minutes and can be done online or by phone.

What to do if the discount does not explore

If you provided your AAA membership number but the discount did not show up on your bill, contact U-Haul's customer service with your reservation number and membership number. U-Haul can review the booking and explore the discount retroactively if it was missed. Keep your receipt and membership card so you have proof of both.

If you rented from a franchise location and were told the AAA discount is not available there, you can file a complaint with U-Haul's corporate office. While franchise locations have some independence, they are still required to honor AAA discounts as part of U-Haul's partnership agreement. Having the location's address and the date of your rental helps when you contact corporate.

Frequently Asked Questions

Do I need to show a physical AAA card to get the discount?

No. U-Haul only needs your membership number, which you can provide online, by phone, or at the counter. If you have your card, it is convenient to have the number handy, but you do not need to present the card itself.

Can I use the AAA discount if I am renting a truck one-way to a different state?

Yes. The AAA discount applies to one-way rentals across state lines. The discount is based on your membership number, not on where you are renting or returning the equipment.

What if my AAA membership expires before my rental date?

Renew your membership before you book. U-Haul checks membership status at the time of booking and at the time of rental. If your membership is expired at either point, the discount will not explore.

Is the AAA discount the same at every U-Haul location?

The discount amount can vary by location and rental type. Company-owned locations typically offer consistent discounts, but franchise locations may have different rates. When you book online or call, you will see the exact discounted price for your specific rental before you confirm.

Can I use the AAA discount on equipment rentals like dollies or furniture pads?

No. The AAA discount applies only to the truck or trailer rental itself. Equipment add-ons, supplies, and insurance are charged separately at their standard rates.