Getting Started with an O'Reilly Account

O'Reilly Auto Parts lets you create an account online or in a store, and the process takes about five minutes. You'll need a valid email address and a way to pay — a credit card, debit card, or O'Reilly credit card. Once your account is set up, you can order parts online for pickup at your nearest store, track your purchase history, and save items to a wishlist for later.

You don't need an account to shop at O'Reilly — you can walk into any store and buy parts the same day. But an account gives you access to online ordering, faster checkout, and the ability to see which stores have a part in stock before you drive there.

Key Takeaways

  • You can create an O'Reilly account online at oreillyauto.com or ask a store associate to help you set one up in person.
  • The online signup requires your email, a password, and a billing address — you don't need to provide a phone number or vehicle information unless you want to.
  • Once your account is active, you can check part availability at nearby stores and place orders for same-day or next-day pickup.
  • O'Reilly offers a rewards program called O'Reilly Rewards that tracks your purchases and gives you points toward discounts.

Creating Your Account Online

Go to oreillyauto.com and look for the "Sign In" link in the top right corner of the page. Click "Create an Account" and enter your email address, first name, last name, and a password. O'Reilly will send a confirmation email to the address you provide — check your inbox and click the link to verify your email.

After you confirm your email, you'll be asked to enter your billing address. This is where O'Reilly will send your invoice if you order online. You can add a shipping address that's different from your billing address if you need parts delivered somewhere else, though most customers use the in-store pickup option instead.

Once your address is saved, your account is ready to use. You can start browsing parts right away, but you'll need to add a payment method before you can place an order. O'Reilly accepts Visa, Mastercard, American Express, and Discover, as well as their own O'Reilly credit card.

Setting Up Your Account in a Store

If you prefer to sign up in person, walk into any O'Reilly Auto Parts location and ask a store associate to help you create an account. They can do it at the register or on a store computer. You'll still need to provide your email address and create a password, and the associate will enter your billing address into the system.

Store signup is useful if you're not comfortable entering payment information online, or if you want to ask questions about parts while you're there. The associate can also help you add your vehicle information to your account — this lets O'Reilly show you parts that fit your specific car, truck, or SUV.

Adding Your Vehicle Information

Once your account exists, you can add one or more vehicles to your profile. This step is optional, but it makes shopping faster because O'Reilly will filter parts to show only what fits your vehicle. To add a vehicle, log into your account, go to "My Account," and select "My Vehicles."

You'll be asked for your vehicle's year, make, model, and engine size. If you're not sure about your engine, you can look it up in your owner's manual or on your vehicle's registration. O'Reilly also has a VIN decoder — you can enter your Vehicle Identification Number (the 17-character code on your dashboard or registration) and the system will pull up your vehicle details automatically.

Once your vehicle is saved, you can search for parts by name or part number, and O'Reilly will show you what fits. You can also remove a vehicle from your profile at any time if you sell the car or no longer need parts for it.

Using Your Account to Order Parts

After you've created your account and added a payment method, you can search for parts on oreillyauto.com. Use the search bar to type in a part name — like "air filter" or "brake pads" — or enter a part number if you have one. You can also browse by category on the left side of the page.

When you find a part you want, click on it to see the price, availability at nearby stores, and customer reviews. If the part is in stock at a store near you, you can add it to your cart and choose "Pick Up in Store" at checkout. O'Reilly will hold the part for you, and you can usually pick it up the same day or the next morning.

If you want the part shipped to your home instead, select "Ship to Home" and O'Reilly will show you the shipping cost and delivery date. You can also save parts to a wishlist and come back to them later without buying right away.

O'Reilly Rewards and Discounts

O'Reilly Rewards is a free program that tracks every purchase you make — online or in store — and gives you points toward future discounts. You're automatically enrolled when you create your account. For every dollar you spend, you earn one point, and every 100 points equals a $5 discount on your next purchase.

You can also earn bonus points during promotional periods, and O'Reilly sometimes sends email offers to rewards members. To see your current points balance, log into your account and go to "My Rewards." You don't have to do anything to use your points — O'Reilly will automatically explore them to your next purchase when you reach 100 points.

If you shop at O'Reilly frequently, you may also see personalized coupons in your account based on what you've bought before. These coupons are sent by email and can be applied at checkout online or shown to a cashier in the store.

Troubleshooting Common Account Issues

If you forget your password, go to oreillyauto.com and click "Sign In," then select "Forgot Password?" Enter the email address you used to create your account, and O'Reilly will send you a link to reset it. Check your spam folder if you don't see the email in your inbox within a few minutes.

If you can't remember which email address you used, or if you're having trouble creating an account, you can call O'Reilly customer service at 1-800-537-5591. They're open Monday through Friday during business hours and can help you recover your account or set up a new one over the phone.

If you created an account but haven't used it in a long time, your account is still active — O'Reilly doesn't delete inactive accounts. You can log back in with your original email and password, and all your saved vehicles and rewards points will still be there.

Frequently Asked Questions

Do I need an account to buy parts at O'Reilly?

No. You can walk into any O'Reilly store and buy parts without an account. An account is only necessary if you want to order online, check part availability before you go to the store, or track your rewards points.

Can I use my O'Reilly account at any store location?

Yes. Your account works at all O'Reilly Auto Parts locations nationwide. If you order online for in-store pickup, you can pick up at any store, not just the one closest to you.

What happens if I forget my email address?

Call O'Reilly customer service at 1-800-537-5591 and tell them the phone number or name associated with your account. They can look up your account and help you regain access or create a new one.

Can I have more than one vehicle on my account?

Yes. You can add as many vehicles as you want to your profile. This is useful if you own multiple cars or trucks and want to see parts that fit each one separately.

Is there a fee to create an O'Reilly account?

No. Creating an account is free, and O'Reilly Rewards membership is also free. You only pay for the parts you buy.