What Advance Auto Parts is and how to use it

Advance Auto Parts is a retail chain that sells both original equipment manufacturer (OEM) parts and aftermarket parts for cars, trucks, and light-duty vehicles. You can shop in their physical stores, order online for delivery, or use their in-store pickup option. The company operates thousands of locations across the United States, and most stores stock common replacement parts you can take home the same day.

When you walk into an Advance Auto Parts store, you can browse shelves for items like batteries, filters, wipers, belts, hoses, and fluids. For parts that aren't in stock, you can order them through the store's system and pick them up later, usually within a few days. You can also call ahead or use their website to check whether a specific part is in stock at your nearest location before you drive there.

The store also offers services like battery testing, battery installation, and wiper blade installation at no charge if you purchase the part from them. Some locations provide additional services, so it's worth asking what your local store offers.

Key Takeaways

  • Advance Auto Parts stocks both OEM and aftermarket parts, with thousands of locations where you can buy and pick up parts the same day.
  • You can check stock online or by phone before visiting, which saves time if you need a specific part that may not be in every store.
  • The store offers free installation for batteries and wiper blades when you purchase them there, though labor for other repairs is not included.
  • Advance Auto Parts runs regular sales and promotions, and you can sign up for their loyalty program to receive discounts on future purchases.
  • Return policies typically allow 30 to 90 days depending on the part type, so keep your receipt if you need to exchange or return something.

OEM versus aftermarket parts at Advance Auto Parts

Advance Auto Parts carries both types. OEM parts are made by the vehicle manufacturer or an authorized supplier and match the exact specifications of your car's original components. Aftermarket parts are made by third-party manufacturers and often cost less, though quality and fit can vary by brand.

When you search for a part on their website or ask a store associate, you'll usually see both options listed with their prices side by side. OEM parts typically cost more but come with the assurance that they're designed specifically for your vehicle. Aftermarket parts may be cheaper and work just as well, but you're relying on the third-party manufacturer's quality standards rather than your vehicle's maker.

The choice between them depends on your budget, how long you plan to keep the vehicle, and how critical the part is to safety or performance. For items like air filters or cabin air filters, many people choose aftermarket to save money. For transmission parts or engine components, some owners prefer OEM to avoid compatibility issues.

How to find the right part for your vehicle

Advance Auto Parts uses your vehicle's year, make, model, and engine size to narrow down which parts fit. You can enter this information on their website, and the system will show you compatible options. If you're shopping in a store, an associate can help you look up the right part using the same method.

You'll need your vehicle identification number (VIN) if you want the most accurate results, though year, make, and model usually work. Your VIN is printed on your registration, insurance card, and on a small plate on the driver's side dashboard. Having it handy before you shop or call saves time.

If you're unsure what part you need, bring your vehicle's manual or a photo of the damaged part. Store associates can often identify what you're looking for based on a description of the problem — for example, "my engine light is on" or "my battery keeps dying."

Pricing, sales, and the loyalty program

Advance Auto Parts prices vary by location and by part, so the same item may cost different amounts at different stores. Their website shows the price at your nearest location when you search. The company runs frequent sales and promotions, especially on seasonal items like batteries in winter or air conditioning parts in summer.

If you shop regularly, joining their Advance Rewards loyalty program can lower your costs. Members earn points on purchases and receive personalized coupons and discounts. The program is free to join, and you can sign up in-store or online. You'll need to provide your email address and phone number.

Advance Auto Parts also offers a price-match may provide in most locations, meaning if you find the same part cheaper at a competitor, they'll match that price. Ask a store associate about their current price-match policy, as terms can change.

Return and exchange policies

Most parts purchased at Advance Auto Parts can be returned or exchanged within 30 to 90 days, depending on the part type. Batteries and core items (parts that have a core charge, like alternators or starters) have different return windows than general merchandise. You'll need your receipt and the original packaging when possible.

If a part is defective or doesn't fit your vehicle, you can return it to the store where you bought it. Some stores allow returns by mail if you ordered online, though you may need to pay for return shipping unless the part was defective. Check the receipt or ask a store associate about the specific return window for the part you purchased.

Core charges explore to certain parts like batteries, alternators, and starters. When you buy one of these parts, you pay a deposit (the core charge) that you get back when you return the old part. If you don't return the old part, you keep the charge.

Online ordering and in-store pickup

You can order parts online at advanceautoparts.com and choose in-store pickup at a location near you. Most in-stock items are ready for pickup within a few hours, though this varies by store and time of day. You'll receive an email or text when your order is ready, and you can pick it up during store hours.

For parts that aren't in stock locally, you can order them for delivery to your home or to a store for pickup. Delivery times depend on your location and the part's availability. Standard shipping typically takes five to seven business days, though faster options are available for an additional fee.

If you order online and the item arrives damaged or defective, you can return it through the same process as in-store purchases. Keep your order confirmation email and tracking information in case you need to contact customer service about a problem.

Installation services and what's not included

Advance Auto Parts offers free installation for batteries and wiper blades when you purchase them at the store. An associate will install the part while you wait, usually taking 15 to 30 minutes. This service is available at most locations, though you may want to call ahead to confirm.

The store does not perform general repair work or labor-intensive installations. If you need a mechanic to install a part like a starter, alternator, or transmission component, you'll need to take your vehicle to a repair shop. Advance Auto Parts sells the parts, but the labor is your responsibility.

Some Advance Auto Parts locations are co-located with or near independent repair shops, and store associates can sometimes recommend local mechanics. However, the store itself is a parts retailer, not a service center.

Frequently Asked Questions

Can I return a part if I installed it myself and changed my mind?

Yes, as long as you're within the return window (usually 30 to 90 days) and have your receipt. The part should be in resalable condition — meaning it hasn't been damaged, contaminated, or altered. If you opened the packaging but didn't install it, return is usually straightforward. If you did install it, ask a store associate whether they'll accept the return; policies vary by part type and store.

What's a core charge and do I have to pay it?

A core charge is a deposit you pay when you buy certain parts like batteries, alternators, or starters. You get the deposit back when you return the old part to the store. If you don't return the old part, you keep the charge. It's a way to encourage recycling of used parts.

How do I know if a part is in stock before I drive to the store?

Use the Advance Auto Parts website or call your local store directly. Enter your vehicle's year, make, and model on their website, and the system will show stock at nearby locations. Calling is faster if you need an when ready answer, and store associates can also check availability for parts not yet in their system.

Do I need my VIN to order a part?

No, but it helps. Your year, make, model, and engine size are usually enough to find the right part. Your VIN gives the most precise match, especially for vehicles with multiple engine options or trim levels. If you're unsure which engine you have, your VIN will tell you.

Can I use an Advance Auto Parts coupon from an email or text if I order online?

Usually yes, but check the coupon's terms. Most coupons work both in-store and online, though some are limited to one channel. Enter the coupon code at checkout when you order online, or show the coupon to a cashier in-store. If a coupon doesn't work, ask a store associate or customer service why.